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HEALTH CLUBS
Health club owners and managers are constantly finding ways to run their facilities in an efficient and profitable way throughout all stages of business. The provision of a reliable club software management system plays a large contribution to their business success or downfall. Links Modular Solutions is written and designed for industry leaders by industry leaders forming a foundation that surpasses any other club software, setting standards and requirements throughout the Health and Fitness industry.
“This system is a win-win for all; my staff love it, my members receive great service and it directly affects my ability to increase the bottom line. What the technical data doesn’t tell you is what an amazing job the support team do with timely, friendly and professional service. In all areas LMS exceeds my expectations”.
Nigel Sonter |
Is your Sales team really following up on your prospects?
Imagine being able to track a member from the moment they called or walked in the door inquiring about a membership, to the moment you sign them up for direct billing enabling them use of your facilities. Well with Links Modular Solutions (LMS) you can! LMS has a comprehensive tracking system that enables your sales team to track information about your prospects and members. You will be able to record when they first joined, what they like to do on Sundays and invite that special person they might want to bring to the club as a referral. With Links Modular Solutions comprehensive marketing and sales reports you won’t miss a beat or have to worry about loose bits of paper floating around your office. Not to mention contact logs and SMS messaging! Learn more>>
Imagine being able to track a member from the moment they called or walked in the door inquiring about a memberships right through to the day they want to leave.. ‘if ever!’. Well with retain.link® you can! Links has a comprehensive tracking system that enables your sales team to track information about your prospects and their activities after they join. You will be able to record when they first joined, what they like to do on Sundays and invite that special person they might want to bring to the club as a referral. With Links Modular Solutions comprehensive marketing and sales reports you won’t miss a beat or have to worry about loose bits of paper floating around your office. Not to mention contact logs and SMS messaging! Learn more>>
Case Study: Docklands YMCA - Victoria (Australia)
With over 1200 sq. metres of health and fitness positioned in an exclusive pocket of Melbourne’s CBD entwined in motivating views of Victoria Harbour. The YMCA, an established management organisation known for it’s innovative facilities and friendly services has targeted the corporate sector of Health and Fitness. The YMCA Docklands have left no stone unturned utilising turnstiles to control access, pin loaded machines, swimmer lap lane and Personal Training services.
YMCA Docklands has set a standard of Health and Fitness throughout the Melbourne Docklands and throughout Victoria. To set those standards they needed software to deliver masses of functionality, reliability and ease of use freeing up the Docklands staff; offering more time to cater their ever growing member lists.
Whilst Links Modular Solutions offers ease of use it also encompasses essential tools such as member direct billing, Access control, member reporting, member prospecting and member marketing as well as prompt customer and web support.
Links Modular Solutions is the chosen software solution for the YMCA, leading the way in Health and Fitness.
“Like any business, you need to find ways to reduce costs as well as enhancing customer satisfaction. With the YMCA Docklands this was no different. Links Modular Solutions helped us do this by providing interaction with our turnstiles for easy member access, creating better flow control at reception; enabling us to reduce staff costs. Links Modular Solutions was a win, win for all. That’s why we choose Links Modular Solutions as the YMCA’s preferred software solution.”
Daryl Clemson
YMCA Group Manager |
Case Case Study: Recreation Health Clubs
Recreation Health Clubs operate throughout Victoria and are fast becoming the largest competitor to Fitness First.
In 2007 Recreation Health Club’s franchisee owner Joanne Russell recognised the need to establish a software solution for the franchise that would not only assist them in their day to day operations, but also work with them to grow the chain. This was the start of what has already been a phenomenal partnership between Links Modular Solutions and Recreation Health Clubs.
Links is now installed in 7 clubs with more to shortly follow. Two clubs are now installed with complete RFID solutions including Turnstile Entry, Locker Control and Card Cash facilities. This means that a member of recreation only needs to remember one item when they visit. If they need to buy a drink, no worries the customer service staff simply deduct the amount from their prepaid membership card in 2 simple steps.
At Recreation our philosophy does not deviate from “exceeding our member’s expectation for service”. With the RFID and the Links system we believe this helps us immensely in accomplishing this. We love the idea of members being able to have cash on their membership card to make internal purchases simpler and easier and do have the worry about bringing in credit cards or wallets/purses. Now the member’s card can be used on vending machines and is fantastic for access control”.
Joanne Russell (Director Recreation group) |
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